Empowering success through technology
From IT chat support to large-scale projects, Micro365 Solutions has you covered
Contact Micro365 Solutions
Micro365 Solutions is not a traditional MSP. We work directly with your internal IT or your current MSP to assess, build, and implement Microsoft 365 following best practices. We become your go to team for all tech support related to Microsoft 365. Think of us as a piece of the puzzle that fits in perfectly with your tech staff to bring value to the tools that you use every day!
Our current clients range from small/medium businesses all the way to enterprise customers and non-profits. If you currently use Microsoft 365 or are thinking of migrating, we are your trusted resource to succeed with Microsoft 365.
Examples of current industries we consult for:
-Finance & Accounting
-Healthcare
-Legal
-Real Estate
-Software & Start-ups
-Construction & Real Estate
-Retail
-Hospitality and Restaurants
-Auto Sales & Manufacturing
-Many More!
Examples of current industries we consult for:
-Finance & Accounting
-Healthcare
-Legal
-Real Estate
-Software & Start-ups
-Construction & Real Estate
-Retail
-Hospitality and Restaurants
-Auto Sales & Manufacturing
-Many More!
We categorize our IT Support into 3 main categories:
1. Live Chat & AI Support
2. Consulting Support
3. Projects & Migrations
Most of our programs include all three of these tools to help you achieve more with Microsoft 365.
1. Live Chat & AI Support
2. Consulting Support
3. Projects & Migrations
Most of our programs include all three of these tools to help you achieve more with Microsoft 365.
Yes! All of our Micro365 Solutions staff have multiple certifications. These range from Microsoft certifications like the MS-900, and SC-900 to advance degree certifications like MBA and PMP.
We aim to bring you the best value based Microsoft 365 services!
We aim to bring you the best value based Microsoft 365 services!
Absolutely! Security & compliance is a crucial piece of using Microsoft 365. This is for clients as well as for our own data.
We work with many clients that need to meet HIPAA, SOC, SEC and many more compliance regulations.
To achieve this, we hold ourselves to the highest standard and can help your organization achieve these compliances as well. We can also help audit your system to ensure compliance is met.
Before beginning any of our services we ensure that NDA's and Terms are signed as well as we hold our own cyber liability insurance.
We work with many clients that need to meet HIPAA, SOC, SEC and many more compliance regulations.
To achieve this, we hold ourselves to the highest standard and can help your organization achieve these compliances as well. We can also help audit your system to ensure compliance is met.
Before beginning any of our services we ensure that NDA's and Terms are signed as well as we hold our own cyber liability insurance.
We sure do! Visit our Contact Page and we would be happy to chat about your specific wants, needs, and goals to ensure you experience the best Microsoft 365 Support Service.
It depends on your needs! If you have quick questions or need immediate assistance with Microsoft 365, our chat support service is perfect for you. For more in-depth help, such as setting up, customizing, or optimizing your Microsoft 365 environment, our consulting service is the way to go. We're here to support you in whichever way works best for your business. Don't forget that our consulting services include our award winning chat support!
While many of our staff have worked for traditional MSPs in the past, we like to do things differently here at Micro365 Solutions. We focus on Microsoft 365 Support, Consulting, and Implementation. If your questions have something to do with Microsoft 365 we are the team for you! We work hand in hand with your internal IT Team or MSP to give you fully comprehensive IT Support.
Absolutely, we love working with Internal IT and other MSPs! In most cases we become a trusted resource that they can go to when they need help as well! Think of us as a piece of a puzzle that fits perfectly within your existing IT to elevate your productivity and adoption of Microsoft 365.
At Micro365 Solutions, we partner with a diverse range of businesses aiming to enhance their Microsoft 365 capabilities. Our clients span various industries, including healthcare, construction, financial services, engineering, law, and IT. We specialize in helping companies with a growth mindset leverage Microsoft 365 to boost productivity and drive business growth. Whether you're in healthcare, construction, or any other sector, our tailored solutions are designed to meet your unique needs and help you succeed.
Our personalized approach sets us apart. We take the time to understand your unique challenges and goals, offering customized solutions and continuous support. Our team of experts is dedicated to ensuring you get the most out of Microsoft 365.
Yes, we offer comprehensive training sessions tailored to your team's needs. Whether you're new to Microsoft 365 or looking to deepen your knowledge, our training & consulting programs are designed to help you and your team become proficient and confident users.
A: Getting started is easy! Simply contact us through our website or better yet show off your Microsoft skills by sending us a Teams Chat! We'll schedule a complimentary consultation to discuss your needs and develop a customized plan to help you achieve your Microsoft 365 goals.
While we focus on Microsoft 365 our team has experience working with other tools like Google Workspace, Salesforce, Cognito Forms, Zapier, Monday.com and many more. We can even help you migrate off these tools to save money and increase productivity!
Joining a Micro365 Consulting Program gives you the following:
- A dedicated Microsoft 365 Expert consultant to ensure seamless adoption of Microsoft 365
- Weekly or bi-weekly team meetings
- Access to MicroScribe, our proprietary IT Support Bot
- Access to schedule migrations & trainings
- Projects like Dynamics 365, Power Automate, and Power Apps.
- A dedicated Microsoft 365 Expert consultant to ensure seamless adoption of Microsoft 365
- Weekly or bi-weekly team meetings
- Access to MicroScribe, our proprietary IT Support Bot
- Access to schedule migrations & trainings
- Projects like Dynamics 365, Power Automate, and Power Apps.
A consulting retainer model allows us to provide planning, building, implementation, migration, and improvement services all within one package. The monthly or yearly retainer gives you the flexibility to set the pace that you would like your company to adopt Microsoft 365. Each call we have lets us pick our next project(s) and ensure we are adding value to your organization.
The retainer model charges the same amount on a monthly basis to keep your support and consulting services going.
The retainer model charges the same amount on a monthly basis to keep your support and consulting services going.
Here at Micro365 Solutions we are proud of our transparent and valued based pricing models. We offer both monthly and yearly options to fit your IT needs. We allow you to upgrade or downgrade as much as needed on the monthly plan and our yearly plan provides consistency for you to easily budget.
While our techs/consultants are IT rockstars and can usually answer any questions you may have for them we are not a fully managed IT Provider (MSP). We work directly with your IT Team or MSP to fill any technology gaps they have and serve as a trusted IT resource. You can use us as your IT support ticketing system, but we do not have the ability to fix your hardware. But don't worry, we can identify what might be wrong with it!
Absolutely! Feel free to send us a Teams Message or complete our Contact Form and we would be happy to provide case studies for your particular area of business or non-profit. We love it when our clients are happy and are usually happy to share it with others!
While our team has experience doing a variety of IT projects here are a couple we see all the time:
- Email Migrations to Microsoft 365
- File Migrations to Microsoft 365
- Microsoft 365 to Microsoft 365 Migrations
- SharePoint buildouts and restructurings
- Dynamics 365
- Power Automate
- Power App
- Power BI
- Custom forms and data entry
- Email Migrations to Microsoft 365
- File Migrations to Microsoft 365
- Microsoft 365 to Microsoft 365 Migrations
- SharePoint buildouts and restructurings
- Dynamics 365
- Power Automate
- Power App
- Power BI
- Custom forms and data entry
We have specialists available in the following tools:
- SharePoint
- Microsoft Teams
- Outlook
- Power automate and workflows
- Power BI
- Planner, ToDo, Tasks
- Intune (endpoint management)
- Security and Compliance
- Microsoft 365 admin training
- SharePoint
- Microsoft Teams
- Outlook
- Power automate and workflows
- Power BI
- Planner, ToDo, Tasks
- Intune (endpoint management)
- Security and Compliance
- Microsoft 365 admin training
The good news is if you have signed up for any of our consulting programs then you have projects included in your monthly retainer. We can also look at offering a one-time project proposal although we have found that the best implementations come from long term interactions and not single projects.
The great news is we customize your project roadmap based off your needs. We have some projects that last only 3 months and some that are continuing 3 years after. We will meet with you and based off your needs recommend best steps. We love working with growth minded companies that always strive to consistently improve their IT!
Absolutely! Feel free to send us a Teams Message or complete our Contact Form and we would be happy to provide examples of completed projects and even get you in touch with an existing client. Keep in mind that we mainly show demos to keep client work secure and confidential.
Absolutely, Micro365 Solutions has created our own proprietary 20-point security and compliance checklist specifically for your Microsoft 365 environment. If you are a member of one of our Microsoft 365 consulting programs, we automatically complete these assessments after your onboarding to ensure we know you're safe and secure. We can also include these assessments as a project if desired.
Absolutely, no tech implementation can be completed without ensuring that you are confident in your IT security. We take a screenshot of your security posture from day one until the end so you can ensure you are exceeding your cybersecurity requirements and growing over time. We follow best practices for security and can work with you to implement these procedures.
Here at Micro355 Solutions we like to say, "first party is always the best party". This means we will see if there is already a tool or security feature within your existing Microsoft 365 licensing and if it will meet your needs. If so, we can reduce your IT while maintaining your security posture. We also think you will be surprised how much Microsoft 365 includes with your licensing. We will do our best to a assist with other non-Microsoft tools if needed.
Whether you adhere to HIPAA, SOC, SEC, GLBA, or are a government tenant we can ensure you exceed your compliance requirements. We also assist our members with complete forms if needed. We are also here to help with setting up and implementing these requirements as well!
At our consulting firm, we prioritize the security and confidentiality of your information above all else. We utilize Microsoft 365 to securely store all client data, adhering strictly to the principle of least access to ensure that only authorized personnel can access sensitive information. Additionally, we implement robust security measures including Intune Mobile Device Management (MDM) and Multi-Factor Authentication (MFA) to safeguard against unauthorized access. Our commitment to these stringent security protocols reflects our dedication to protecting your data and maintaining your trust.
Absolutely! Feel free to send us a Teams Message or complete our Contact Form and we would be happy to provide case studies for your particular area of business or non-profit. We love it when our clients are happy and are usually happy to share it with others!